Shopping Information
To place an order, simply browse our online store and add the desired items to your shopping cart. Select you size & Proceed to the checkout page, where you'll enter your shipping and payment details. Once confirmed, your order will be processed, and you'll receive a confirmation email.
We accept various payment methods, including credit/debit cards (Visa, MasterCard, American Express), PayPal, and other secure online payment gateways. Some regions may have additional local payment options available.
- Yes, we do offer international shipping to many countries. During the checkout process, you can select your country to check for shipping availability and associated costs.
- Shipping cost are normally 10$
- Shipping times depend on your location and the shipping method chosen. All our products are Print-On-Demand and handmade specially for each customer. This process allows us to produce unique designs and products with no waste.
- It usually take 5-7 days for the production team to make your products. When the order is shipped, the usual timeframe to receive is around 3-5 weeks.
Payment Information
We accept various payment methods, including credit cards, debit cards, PayPal, and other secure online payment gateways. Some regions may have additional local payment options available.
- Yes, we take the security of your payment information seriously. Our website uses encrypted connections (SSL) to protect your personal and payment details, ensuring a safe and secure transaction.
Our website may support payment in multiple currencies, depending on your location and the available payment methods. During checkout, you can select your preferred currency if applicable or you can change the region on the home page in the banner.
Refund eligibility depends on the nature of your purchase and our refund policy. If you believe you are entitled to a refund, please refer to our Returns & Refunds page or contact our customer support for assistance.
Order & Returns
Order processing times may vary depending on the product and its availability. In general, we strive to process orders within 3-5 days. However, during peak seasons or special promotions, processing times may be slightly longer.
Yes, we offer international shipping to many countries. During the checkout process, you can select your country to check for shipping availability and associated costs.
1. Since our products are custom made; our store does not accept returns. If you received defective item we will replace it by receiving a photograph of the specific problem. You can contact our customer support for any kind of problem.
2. We offer free size replacement on all our footwear if the size is not true to size. You can donate the incorrect size shoe to charities and we will simply ship you another one free of charge.
Yes, we offer exchanges for eligible items. If you wish to exchange an item for a different size; please contact our customer support team for assistance.